Privacy Statement

Thank you for visiting the CompassioNow Foundation, Inc. Web site. CompassioNow has designed its Privacy Policy to inform you about our current data collection and how we use your personal information. From time to time, CompassioNow may, without notice, modify or eliminate all or a portion of this Privacy Policy.

The Privacy Policy is available on the CompassioNow Web site. From time to time, you may click to other CompassioNow Web sites or pages that have different privacy policies. When this happens, you may review the privacy policies that relate to those pages or sites.

We obtain personal information that is needed to provide you with our goods and services.

When CompassioNow collects information directly from you, we obtain this personal information in order to provide you with our goods or services, to provide customer service and to fulfill any legal or regulatory requirements. We also obtain personal information as a result of consumers' financial transactions with CompassioNow or with CompassioNow merchants. When we obtain information about consumers and merchants from third parties, we use sources that we believe are reputable, including public repositories.

The only personal information we collect is information you provide us.

The only information we collect about you is information that you provide us. This information may include, for example, your name, mailing address, e-mail address and telephone number. If you supply us with personal data and request information from us, we will contact you to provide you with the information you requested. We may also contact you to follow up on your job opportunity inquiries, volunteer service opportunities or other information about CompassioNow and its products or services that we believe you would find interesting or helpful.

We are committed to protecting the confidentiality of your personal information.

CompassioNow's policies limit access to the personal information we collect to those CompassioNow employees and CompassioNow business relationships who need the information to fulfill their business responsibilities. We require our employees to adhere to CompassioNow's Privacy Policy. Employees who violate the CompassioNow Privacy Policy are subject to disciplinary action, up to and including dismissal.

When CompassioNow collects personal information about you, we handle this information in accordance with the terms and conditions in our applicable merchant agreement. When CompassioNow engages vendors and other outside contractors, they are subject to our contractual requirements. For purposes of credit reporting, verification and risk management, we may share information about you with third parties. We also will disclose information in response to a request issued by a court, government agency or regulatory authority.

We will inform you about the general uses of the information we collect about you.

When we have a direct customer relationship with you, we will strive to make information available to you about the general uses of the information we collect. This information is made available at the point of sale, through privacy notices on our Web sites, in other formats that are publicly available or through other means specified by applicable state and federal laws. In addition, when CompassioNow obtains personal information about consumers indirectly through our merchants, we require our merchants to provide these consumers with their own timely and complete privacy notice.

We strive to give you choices about how your information will be used.

When we obtain personal information as part of our direct relationship with you, we will not share this information with nonaffiliated third parties, except in the following circumstances:

  • In accordance with the CompassioNow Privacy Policy
  • To facilitate and complete merchant-initiated or authorized transactions
  • To comply with federal, state and local laws, including credit reporting laws and card association rules
  • To combat fraud
  • To offer products and services that CompassioNow believes may be of interest to you


Since your needs may change, and CompassioNow continuously develops new products and services, we may contact you to determine if we can provide you with additional services. Most of our customers appreciate hearing about our new products and services and prefer that we continue to contact them. If you would prefer not to be contacted we will make information available to you about how you may request to have your name removed from any CompassioNow owned marketing lists. You may also opt out of information sharing by providing CompassioNow the email address you wish to opt-out. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

We maintain procedures to assure the quality of information we collect and, in some instances, we inform you how you can access your information and make corrections, if necessary.

CompassioNow employs appropriate measures to assure the quality of information that we collect directly from you. In some instances, where CompassioNow collects information directly from you, CompassioNow informs you how to correct any erroneous or out-of-date information stored in our database. These requirements and procedures may vary by each CompassioNow business activity.

We use appropriate security safeguards.

At CompassioNow, security is important. CompassioNow employs appropriate measures, including advanced technology, to protect personal information collected against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security and other appropriate technologies. CompassioNow continually reviews and enhances its security systems, as necessary.

CompassioNow's Web sites may be linked to other Web sites.

CompassioNow may create links to third-party Web sites. CompassioNow is not responsible for the content or privacy practices employed by third-party Web sites that are linked to our Web site. Neither does CompassioNow control or warrant the utility, merchantability or workmanship of the products or services offered at third-party Web sites.

We strive to maintain our privacy standards.

CompassioNow strives to meet our privacy program standards. In doing so, we do the following:

  • Employee privacy training and employee compliance related to the Privacy Policy
  • Periodic assessments of Care Now Foundation's compliance with this Privacy Policy
  • Periodic management review to ensure that CompassioNow actively participates in appropriate privacy activities, including self-regulatory initiatives

How the CompassioNow Privacy Policy applies to you.

The examples contained in this Privacy Policy are illustrations only, and they are not intended to be all-inclusive. If you decide to close your merchant account or become an inactive customer, or if we close or suspend your account, our Privacy Policy, as it may exist from time to time, will continue to apply. We may amend this Privacy Policy at any time, and we will inform you of changes as required by California state and federal law. You may have other privacy protections under state laws; however, as a California based entity, we will only comply with California State and federal laws as a general rule. If you wish further protections that are awarded to you by your local state law, please make us aware of this fact and we will try and accommodate you as best we can. California State law will always take precedent where a conflict exists in matters of privacy. This Privacy Policy applies to all accounts you may have with us, and it replaces all our previous disclosures to you about our information practices.

If you have any questions or comments about the Care Now Foundation Privacy Policy, please contact:

CompassioNow Foundation
Legal Department
PMB 389
981 W. Arrow Hwy
San Dimas
CA 91773-2410

This CompassioNow Privacy Policy is currently applicable only to CompassioNow's United States customers and visitors to our Web site. Cross-border transactions may have their own rules and practices.